Global insights,

and the tools

to use them.

We equip you with the knowledge and capabilities to make an impact. Whether you’re entering a new market, managing a crisis, launching a product, or creating policy, we prepare you for the context, communities, and conflicts you will encounter.

Field Research · Service Design · Training

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Field Research

We identify and get to know the people behind your future users and customers, what moves and motivates them, and how your products or services fit into their lives. Whoever you're working with, we speak both their language and yours.


Service Design

Whether you are improving or creating a new service, we reduce the cost, time, and risk of failure. We help you make the right decisions based on real user input and feedback gathered in context. We prototype, iterate, and test a range of solutions to deliver actionable strategies.


Training and Talks

We train teams to observe, understand, and take action through customized workshops. Our courses have included service design for airlines, storytelling for Fortune 500 companies, disruptive technologies for banks, and smart city design for governments.  We also routinely deliver keynotes and talks.

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Business Storytelling
Research Tools for User Insights
Prototyping for Innovation
Service Design Bootcamp
Work with Anglemap

Work with us

Our international network of designers, social scientists, and technologists delivers results in three weeks or less.

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Speculative design for X
(formerly Google X)

Global research, workshops, and insight

analysis for the IFRC (Red Cross)

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Storytelling and design

training for PMI

Service design and training
for Singapore Airlines

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Interaction design and
prototyping for LEGO

Design Thinking training for 70+

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