Case Studies

From Concepts to Impact

Discovering what senior leaders really need and building cross-function collaboration at Maersk

How we supported Maersk in connecting across departments to gain a deeper understanding of senior leaders' needs, prompting a shift from skill building to creating more opportunities for support and connection.

Auditing the service experience of Europe's most storied conference

How we supported European Forum Alpbach in gaining a deep understanding of their attendees and speakers, mapping and redesigning the conference experience, and evaluating the impact of major changes.

Supporting women in advancing their careers at Maersk

How we worked with the DE&I and leadership teams at Maersk to learn what was holding women back in their careers, and to design a program for women and their managers to create better opportunities for advancement.

Gathering global insights for the Red Cross

How we worked with the IFRC to investigate a highly complex issue around psychosocial supervision with field workers from 33 countries, and delivered insights that led to a new global standard and program.

Creating the concept and experience design for a science museum centerpiece for Tencent